ERIC Number: EJ694145
Record Type: Journal
Publication Date: 2005-Jul
Reference Count: 18
When Summative Computer-Aided Assessments Go Wrong: Disaster Recovery after a Major Failure
British Journal of Educational Technology, v36 n4 p587-597 Jul 2005
This case study outlines the events of a recent summative computer-aided assessment (CAA) failure involving 280 first-year undergraduate students. Post-test analysis found that the central server had become unexpectedly overloaded, thereby causing the CAA to be abandoned. Practical advice on just what to do in the event of a summative CAA failure is virtually non-existent in the related literature. In response, this paper provides a detailed account of the post-failure analysis and recovery activities from a practitioner's (ie, academic) viewpoint. Supported by empirical evidence, the research shows how the concept of "optional substitution" was developed as a pragmatic, equitable, and broadly acceptable solution to the problem.
Descriptors: Undergraduate Students
Journal Customer Services, Blackwell Publishing, 350 Main Street, Malden, MA 02148. Tel: 800-835-6770 (Toll Free); Fax: 781-388-8232; e-mail: email@example.com.
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Authoring Institution: N/A