ERIC Number: EJ694145
Record Type: Journal
Publication Date: 2005-Jul
Reference Count: 18
When Summative Computer-Aided Assessments Go Wrong: Disaster Recovery after a Major Failure
British Journal of Educational Technology, v36 n4 p587-597 Jul 2005
This case study outlines the events of a recent summative computer-aided assessment (CAA) failure involving 280 first-year undergraduate students. Post-test analysis found that the central server had become unexpectedly overloaded, thereby causing the CAA to be abandoned. Practical advice on just what to do in the event of a summative CAA failure is virtually non-existent in the related literature. In response, this paper provides a detailed account of the post-failure analysis and recovery activities from a practitioner's (ie, academic) viewpoint. Supported by empirical evidence, the research shows how the concept of "optional substitution" was developed as a pragmatic, equitable, and broadly acceptable solution to the problem.
Descriptors: Undergraduate Students
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Authoring Institution: N/A