ERIC Number: EJ679009
Record Type: CIJE
Publication Date: 2003
Reference Count: N/A
Perceptions and Effects of a System's Usability by Experience Level.
Alexander, Mike; Chen, Hsin-liang
Proceedings of the ASIST Annual Meeting, v40 p389-97 2003
Compares users' self-reported and observed usability problems within a Web-based information system. Participants were asked to complete a specific list of tasks within the system, after which they answered several questions regarding the system's usability. While, advanced users generally completed the tasks in less time than novices, the number of tasks completed correctly and the number of usability problems reported did not differ significantly by experience level. (Author/AEF)
Publication Type: Journal Articles; Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the ASIST (American Society for Information Science and Technology) Annual Meeting (66th, Washington, DC, October 19-22, 2003).