ERIC Number: EJ676412
Record Type: Journal
Publication Date: 2003
Reference Count: N/A
Dynamic and Communicative Aspects of Quality Assurance.
Ratcliff, James L.
Quality in Higher Education, v9 n2 p117-31 Jul 2003
Discusses quality processes as personal and social constructs that may be better understood from the theoretical perspective of relational dialects. Quality assurance and quality enhancement are relational communication activities with dimensions that are often contradictory. Elucidates and illustrates the relationship between quality processes and the extent of change. (SLD)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A