ERIC Number: EJ666507
Record Type: Journal
Publication Date: 2002
Reference Count: N/A
The Problem Patron: Is There One in Your Library?
Chattoo, Calmer D.
Reference Librarian, n75-76 p11-22 2002
Discusses the history of problem patrons in libraries and explains various types of problem patrons and their identifying behavior. Highlights include senior citizens; technology-created problems, such as users with cell phones; eccentric behavior; non-compliance with library rules; harassment; intentional bad behavior such as theft; and problems caused by mental illness. (Author/LRW)
Descriptors: Antisocial Behavior, Behavior Problems, Libraries, Mental Disorders, Older Adults, Users (Information)
The Haworth Press, Inc., 10 Alice St., Binghamton, NY 13904-1580.
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A