ERIC Number: EJ666504
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
E-Mail Reference: Who, When, Where, and What Is Asked.
Reference Librarian, n74 p55-73 2001
Summarizes national survey findings of email reference services in academic and public libraries; describes types of email reference services for selected Colorado libraries; and focuses on a detailed overview and analysis of two years of Colorado State University's email reference experiences. (Author/LRW)
Descriptors: Academic Libraries, Electronic Mail, Higher Education, Library Services, Library Surveys, National Surveys, Public Libraries, Reference Services
The Haworth Press, 10 Alice St., Binghamton, NY 13904-1580.
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado