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ERIC Number: EJ664745
Record Type: Journal
Publication Date: 2002
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1360-080X
Student Satisfaction: An Alternative Approach to Assessing This Important Concept.
Elliott, Kevin M.; Shin, Dooyoung
Journal of Higher Education Policy and Management, v24 n2 p197-209 Nov 2002
Presents an alternative to measuring student overall satisfaction that uses, rather than a simple "yes/no" question, a multiple-item weighted gap score analysis approach. Results suggest that this approach may have more diagnostic value to both academics and practitioners. (EV)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A