ERIC Number: EJ661357
Record Type: Journal
Publication Date: 2002
Reference Count: N/A
Toward Developing Measures of the Impact of Library and Information Services.
Durrance, Joan C.; Fisher-Pettigrew, Karen E.
Reference & User Services Quarterly, v42 n1 p43-53 Fall 2002
Examines factors that have contributed to the development of measures that can determine the impact of library services, including evaluation approaches, demands for public sector accountability, and government activities aimed at determining service outcomes. Discusses impacts of community information services based on a study by the Institute of Museum and Library Services. (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A