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ERIC Number: EJ660741
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1090-4018
The Effects of Listening Training on Nursing Home Assistants: Residents' Satisfaction with and Perceptions of Assistants' Listening Behavior.
Trahan, Brenda Comeaux; Rockwell, Patricia
International Journal of Listening, v13 p62-74 1999
Reports on a study of the level of satisfaction of elderly nursing home residents with the listening behaviors of nursing home assistants, and examines the residents' perceptions regarding the listening behaviors of the assistants. Determines if a listening skills training course for nursing home assistants would prove beneficial in increasing resident satisfaction. Concludes that the residents' satisfaction increased significantly following the training. (PM)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A