Technology Provides Innovative Reference Services at University of Michigan Libraries.

Dent, Valeda Frances

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Peer reviewed

ERIC Number: EJ656067

Record Type: Journal

Publication Date: 2000

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0734-3310

EISSN: N/A

Technology Provides Innovative Reference Services at University of Michigan Libraries.

Dent, Valeda Frances

Research Strategies, v17 n2-3 p187-93 2000

Describes the Interactive Reference Assistance project developed at the University of Michigan to provide remote reference service for students in campus residence halls through the use of specialized software, desktop computers, and desktop cameras that allowed video and audio links directly to library reference staff. (LRW)

Descriptors: Academic Libraries, Computer Software, Higher Education, Library Services, Microcomputers, Reference Services

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A