When a Better Interface and Easy Navigation Aren't Enough: Examining the Information Architecture in a Law Enforcement Agency.

Hauck, Roslin V.; Weisband, Suzanne

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Peer reviewed

ERIC Number: EJ654161

Record Type: Journal

Publication Date: 2002

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-3318-3324

EISSN: N/A

When a Better Interface and Easy Navigation Aren't Enough: Examining the Information Architecture in a Law Enforcement Agency.

Hauck, Roslin V.; Weisband, Suzanne

Journal of the American Society for Information Science and Technology, v53 n10 p846-54 Aug 2002

Describes two database systems in a law enforcement agency: one is a legacy, text-based system with cumbersome navigation; the newer system is a graphical user interface with simplified navigation. Discusses results of two user studies that showed personnel preferred the older more familiar system and considers implications for system design and usability. (Author/LRW)

Descriptors: Computer Interfaces, Databases, Law Enforcement, Navigation (Information Systems), Use Studies

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

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