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ERIC Number: EJ650818
Record Type: Journal
Publication Date: 2002
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0264-0473
How Web Browsers Shape Users' Understanding of Networks.
Sheeran, Louise; Sasse, M. Angela; Rimmer, Jon; Wakeman, Ian
Electronic Library, v20 n1 p35-42 2002
Investigated how users reacted to breakdown situations that generated error messages when browsing the Web. Results showed error messages were not helpful to users in diagnosing the cause of the problem and suggests the need for a model of Web browsing that would be available for users to learn from the error messages. (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A