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ERIC Number: EJ649214
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-1092-1206
Chat Reference Service: An Analysis of One Semester's Data.
Sears, JoAnn
Issues in Science & Technology Librarianship, n32 Fall 2001
Describes a study conducted at Auburn University that analyzed four months of chat reference questions received at a centralized reference services desk. Discusses types of questions; types of users; whether questions were localized to the specific library's resources; and further areas of research. (Author/LRW)
http://www.library.ucsb.edu/istl/01-fall/index.html
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A