ERIC Number: EJ649066
Record Type: Journal
Publication Date: 2002
Reference Count: N/A
Developing More Adaptive, Innovative, and Interactive Organizations.
Doerfel, Marya L.; Ruben, Brent D.
New Directions for Higher Education, n118 p5-28 Sum 2002
Presents a comprehensive view of benchmarking, including best-practice approaches to organizational assessment and improvement in higher education (the Malcolm Baldrige and "balanced scorecard" frameworks) and lessons that can be gleaned from the benchmarking process. (EV)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A