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ERIC Number: EJ648106
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0044-3247
Qualitat Fur Wen? Zur Angemessenheit des Kundenbegriffs in der Sozialen Arbeit (Quality for Whom? On the Adequacy of the Concept of the Customer in Social Work).
Nussle, Werner
Zeitschrift fur Padagogik, v46 n6 p831-50 Nov-Dec 2000
States that in the debate on quality management the concept of the customer and the issue of social work being considered as part of the services sector play a crucial role. Argues that not enough attention is paid to the dangers inherent in the transfer to the customer concept. (CMK)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Germany