ERIC Number: EJ647509
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
Thompson, Bruce; Cook, Colleen; Heath, Fred
portal: Libraries and the Academy, v1 n2 p129-38 Apr 2001
Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Research, Library Services, Measurement Techniques, Research Libraries, Scores, Tables (Data), User Satisfaction (Information)
Web site: http://muse.jhu.edu/journals/pla/.
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A