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ERIC Number: EJ644580
Record Type: Journal
Publication Date: 2002
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0306-9885
"Let Your Fingers Do the Walking": The Use of Telephone Helplines in Career Information and Guidance.
Watts, A. G.; Dent, Gareth
British Journal of Guidance & Counselling, v30 n1 p17-35 Feb 2002
The UK Learndirect helpline is the largest telephone helpline service in the guidance field. The development of the helpline is placed in the context of the transformations in service delivery in other sectors. Reviews the use of the telephone in career guidance, and describes the evolution of Learndirect, with particular attention to its policy context. (Contains 61 references.) (GCP)
Publication Type: Information Analyses; Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom