ERIC Number: EJ644513
Record Type: Journal
Publication Date: 2002
Reference Count: N/A
Effectiveness of On-the-Job Training.
van der Klink, Marcel R.; Streumer, Jan N.
Journal of European Industrial Training, v26 n2-4 p196-99 2002
A study of on-the-job training for 36 Dutch call center trainees and 46 new post office clerks found that training goals were only partly achieved. Self-efficacy, prior experience with tasks, management support, and workload were the most powerful influences on the effectiveness of training. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Netherlands