The Emerging Reference Paradigm: A Vision of Reference Services in a Complex Information Environment.

Fritch, John W.; Mandernack, Scott B.

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Peer reviewed

ERIC Number: EJ643490

Record Type: CIJE

Publication Date: 2001

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0024-2594

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The Emerging Reference Paradigm: A Vision of Reference Services in a Complex Information Environment.

Fritch, John W.; Mandernack, Scott B.

Library Trends, v50 n2 p286-305 Fall 2001

The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31 references.) (Author/AEF)

Descriptors: Access to Information, Change, Information Literacy, Information Services, Information Sources, Information Technology, Library Development, Library Instruction, Library Role, Library Services, Program Development, Reference Services, User Needs (Information)

Publication Type: Journal Articles; Reports - Evaluative

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Note: Issue theme: Technological Advances in Reference: A Paradigm Shift?