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ERIC Number: EJ643487
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0024-2594
An Ideological Analysis of Digital Reference Service Models.
Dilevko, Juris
Library Trends, v50 n2 p218-44 Fall 2001
Looks at some of the new paradigms for reference service, in particular the ideological implications of the digital reference call-center model, demonstrates how they lead to a "deprofessionalization" of reference work, and provides examples of how extensive reading can help reference librarians provide better service and become an irreplaceable contributor in the reference transaction. (Contains 51 references.) (AEF)
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A