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ERIC Number: EJ641644
Record Type: Journal
Publication Date: 2001
Pages: 6
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0194-3081
Welfare to Work: Solutions or Snake Oil?
Ream, John W.; Wagner, Brenda G; Knorr, Robin C.
New Directions for Community Colleges, n116 p61-66 Win 2001
Focuses on the development and implementation of a customer service call center training program, implemented by Metropolitan Community Colleges (Missouri) to assist welfare recipients overcome the obstacles facing them in the workplace. Discusses components of the program, and its effects on both the consumer and the corporate community. (AUTH/NB)
John Wiley & Sons, Inc. Subscription Department, 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail:; Web site:
Publication Type: Information Analyses; Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Missouri (Kansas City)