ERIC Number: EJ641644
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Welfare to Work: Solutions or Snake Oil?
Ream, John W.; Wagner, Brenda G; Knorr, Robin C.
New Directions for Community Colleges, n116 p61-66 Win 2001
Focuses on the development and implementation of a customer service call center training program, implemented by Metropolitan Community Colleges (Missouri) to assist welfare recipients overcome the obstacles facing them in the workplace. Discusses components of the program, and its effects on both the consumer and the corporate community. (AUTH/NB)
Descriptors: Adult Vocational Education, Community Colleges, Continuing Education, Job Skills, Job Training, Labor Force, Labor Turnover, Poverty Programs, Program Effectiveness, Two Year Colleges, Welfare Recipients, Welfare Reform
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Publication Type: Information Analyses; Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Missouri (Kansas City)