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ERIC Number: EJ641483
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0090-7324
Digital Reference: A Case Study of Question Types in an Academic Library.
Diamond, Wendy; Pease, Barbara
Reference Services Review, v29 n3 p210-18 2001
Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A