ERIC Number: EJ641480
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Developing a Model To Provide Digital Reference Services.
Stemper, James A.; Butler, John T.
Reference Services Review, v29 n3 p172-88 2001
Presents an organizational model for providing digital reference services to all users who access the library remotely that was developed for distance learners at the University of Minnesota-Twin Cities library. Describes the planning and implementation process, and discusses organizational change issues and the value of digital reference services in the digital library. (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A