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ERIC Number: EJ639465
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0730-9295
We'll Take It from Here: Further Developments We'd Like To See in Virtual Reference Software.
Coffman, Steven
Information Technology and Libraries, v20 n3 p149-53 Sep 2001
Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections and knowledge bases. (LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A