ERIC Number: EJ638898
Record Type: CIJE
Publication Date: 2001
E-mail Survey Response Rates: A Review.
Journal of Computer-Mediated Communication, v6 n2 Jan 2001
Analyzes response rates to e-mail surveys undertaken since 1986. Examines five influences on response rates: year undertaken, number of survey questions, number of pre-notification contacts, number of follow-up contacts, and survey topic salience. Notes response rates to e-mail surveys have significantly decreased. Suggests year the survey was undertaken and number of follow-up contacts had the most influence on response rates. (RS)
Descriptors: Electronic Mail, Higher Education, Literature Reviews, Research Methodology, Response Rates (Questionnaires), Surveys
The Annenberg School for Communication, the University of Southern California. Full text at: http://www.ascusc.org/jcmc/vol6/issue2/sheehan.html.
Publication Type: Information Analyses; Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A