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ERIC Number: EJ638838
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
ISSN: ISSN-1080-5699
Alternative Dispute Resolution: A Business (and) Communication Strategy.
Netzley, Michael
Business Communication Quarterly, v64 n4 p83-89 Dec 2001
Investigates Alternative Dispute Resolution (ADR) and its potential as a topic for business communication practice and research. Explores what ADR is; how mediation and ADR are used in business; how mediation and ADR are similar to and different from negotiating; and two or three essential learning points or skills to teach business students about resolving and managing disputes. (SR)
Publication Type: Guides - Classroom - Teacher; Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A