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ERIC Number: EJ637615
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0044-7870
Assessing Quality in Digital Reference Services.
Lankes, R. David; Mcclure, Charles R.; Gross, Melissa
Proceedings of the ASIST Annual Meeting, v38 p323-29 2001
Outlines a study to develop methods to assess the quality of digital reference services, test and refine measures and quality standards to describe digital reference services, and to produce a guidebook that describes how to collect and report data for these measures and standards. (Author/AEF)
Publication Type: Journal Articles; Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A