ERIC Number: EJ633032
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Electronic Communication Training: Reconciling Gaps Created by the Virtual Office.
Hartman, Jackie L. Jankovich; Ogden, Brenda K.; Geroy, Gary D.
Performance Improvement Quarterly, v14 n1 p11-25 2001
Discusses gaps between traditional and virtual organizational environments and suggests that electronic communication training is necessary to lessen the chance for unclear messages, to enhance faceless interactions, and avoid communication overload. Topics include interpersonal skills; verbal and nonverbal communication competencies; written communication competencies; and audience analysis competencies. (Contains 52 references.) (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A