ERIC Number: EJ632882
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Value Added Technologies: Expanding the Boundaries of Customer Service.
Clemente, Stephen J.
Student Aid Transcript, v12 n3 p31-35 Spr 2001
Describes two value-added technologies, Virtual Counselor and Wireless Web, which can allow student financial aid offices to improve the information services they offer to students and their families. (EV)
Descriptors: Computer Mediated Communication, Computer Uses in Education, Higher Education, Internet, Records Management, Student Financial Aid, Student Personnel Services, Student Records
National Association of Student Financial Aid Administrators, 1129 20th St., N.W., Suite 400, Washington, DC 20036-3453. Tel: 202-785-0453.
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A