ERIC Number: EJ632848
Record Type: CIJE
Publication Date: 2001
Students.edu: Guidelines for Online Education Programs.
Lane-Maher, Maureen; Ashar, Hanna
Educause Quarterly, v24 n1 p26-31 Spr 2001
Suggests that higher education administrators can learn from the emerging practices of electronic commerce. Adapting a model laid out by Patricia Seybold with Ronni Marshak in "Customers.com," provides administrative guidelines for online education programs that combine sound business practice with information technology to make it easy for students to do business with the institution. (EV)
Descriptors: Administrative Principles, Distance Education, Higher Education, Information Technology, Internet, Online Courses, Program Administration, Student College Relationship
Educause, 4772 Walnut St., Suite 206, Boulder, CO 80301-2538. Web site: http://www.educause.edu.
Publication Type: Guides - Non-Classroom; Journal Articles
Education Level: N/A
Authoring Institution: N/A