ERIC Number: EJ631892
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Video Conferencing Meetings: Changing Patterns of Business Communication.
Panteli, Niki; Dawson, Patrick
New Technology, Work and Employment, v16 n2 p88-99 Jul 2001
Interviews with employees after videoconferencing facilities were introduced in a multinational corporation revealed that only 10% of 60 trainees felt they needed more training in their use; however, only 9 actually used the facilities for meetings. Concerns about the quality of communication in unstructured meetings and newly established relationships were expressed. Suggestions for appropriate use of the medium were developed. (SK)
Descriptors: Behavior Change, Business Communication, Communication Problems, Computer Mediated Communication, Meetings, Training
Blackwell Publishers, 350 Main Street, Malden, MA 02148.
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A