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ERIC Number: EJ631219
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0737-0024
Troubles with the Internet: The Dynamics of Help at Home.
Kiesler, Sara; Zdaniuk, Bozena; Lundmark, Vicki; Kraut, Robert
Human-Computer Interaction, v15 n4 p323-51 2000
Discussion of the need for technical support during home computer Internet use focuses on a study that examined the conditions and consequences of acquiring technical support at home. Topics include the role of teenagers, family dynamics, and implications for support services and for research on technological change. (LRW)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A