ERIC Number: EJ629808
Record Type: Journal
Publication Date: 2000
Using Performance Analysis for Training in an Organization Implementing ISO-9000 Manufacturing Practices: A Case Study.
Kunneman, Dale E.; Sleezer, Catherine M.
Performance Improvement Quarterly, v13 n4 p47-66 2000
This case study examines the application of the Performance Analysis for Training (PAT) Model in an organization that was implementing ISO-9000 (International Standards Organization) processes for manufacturing practices. Discusses the interaction of organization characteristics, decision maker characteristics, and analyst characteristics to determine perceived performance improvement opportunities. (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A