ERIC Number: EJ629791
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Going International: The Balanced Scorecard.
Rojas, Alicia M.
Performance Improvement, v40 n3 p46-51 Mar 2001
Explains the balanced scorecard as a management system that provides a framework for strategic measurement which translates the vision and strategy of the organization in operational terms by four indicators: financial, process, employee and client satisfaction, and results. Also considers the importance of cultural differences in performance technology. (LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A