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ERIC Number: EJ628052
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0148-7639
The Art of Chairing: What Deming Taught the Japanese and the Japanese Taught Me.
Rodd, Laurel Rasplica
ADFL Bulletin, v32 n3 p5-9 Spr 2001
Reveals how a business model--based on the work of W. Edwards Deming--helped a foreign language department chair become a better leader. Outlines seven principles for department chairs: create constancy of purpose; change and improvement are ongoing; drive out fear; work with suppliers to continually improve the quality of incoming people, equipment, and supplies; institute training; institute leadership; and break down barriers. (Author/VWL)
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A