ERIC Number: EJ628017
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Cultural Change and a Balanced Scorecard. Does Your Organization Measure Up?
McAlary, Chris K.
Facilities Manager, v17 n3 p39-40,42-43 May-Jun 2001
Discusses the balanced scorecard concept, a customer-based planning and process improvement system for measuring the success of campus business enterprises and helping to better achieve organizational goals. Scorecard design and implementation are described as are selected success stories. (GR)
Publication Type: Journal Articles
Education Level: N/A
Authoring Institution: N/A