ERIC Number: EJ626653
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1013-851X
EISSN: N/A
Quality Assurance and the Growing Puzzle of Managing Organisational Knowledge in Universities.
James, Richard
Journal of the Programme on Institutional Management in Higher Education, v12 n3 p41-59 2000
Examines an important new issue for university administration: the complexity of managing corporate knowledge. Presents a case study of Australian universities' evaluation and quality assessment activities, through which unprecedented databases, particularly on teaching quality, have been collected. Questions whether this "corporate intelligence" is adequately managed for continuous quality improvement. Proposes principles for how universities can enhance management of knowledge. (EV)
Descriptors: College Administration, Educational Improvement, Educational Quality, Foreign Countries, Higher Education, Information Management, Total Quality Management
OECD Publications Service, 2, rue Andre-Pascal, 75775 Paris Cedex 16, France ($85).
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia
Grant or Contract Numbers: N/A
