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ERIC Number: EJ625142
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0099-1333
EISSN: N/A
Utilization of Process Improvement To Manage Change in an Academic Library.
Nozero, Victoria A.; Vaughan, Jason
Journal of Academic Librarianship, v26 n6 p416-21 Nov 2000
Explains two methods for planning and implementing change that are being used by business and public institutions: re-engineering, and process improvement. Both are customer oriented and can be utilized by academic libraries as is shown in a case study of the library at the University of Nevada, Las Vegas. (LRW)
Descriptors: Academic Libraries, Case Studies, Change Strategies, Higher Education, Library Planning, User Needs (Information)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A