ERIC Number: EJ625023
Record Type: Journal
Publication Date: 2001
Reference Count: N/A
Re-Engineering of Enrollment Services at Carnegie Mellon.
Anderson, Linda M.; Papinchak, John R.
College and University, v76 n3 p3-9 Win 2001
In an effort to improve student services and increase student satisfaction, Carnegie Mellon University embarked on a mission to re-engineer its enrollment process. Discusses the steps involved and the lessons learned over the course of this transformation. (EV)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A