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ERIC Number: EJ624579
Record Type: CIJE
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0021-9436
Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis.
Massey, Joseph Eric
Journal of Business Communication, v38 n2 p153-82 Apr 2001
Considers how crisis situations can cause internal and external stakeholders to question the legitimacy of organizations. Notes that when faced with a crisis, organizations are compelled to communicate strategically with stakeholders to manage legitimacy. Synthesizes literature on organizational legitimacy, crisis management, and niche-width theory to provide an investigation of the effects of crisis-response strategies on perceptions of organizational legitimacy. (SG)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A