ERIC Number: EJ623521
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
Ready-Reference Resources and E-Mail Reference on Academic ARL Web Sites.
Stacy-Bates, Kristine K.
Reference & User Services Quarterly, v40 n1 p61-73 Fall 2000
Examines the design characteristics of ready-reference and email reference pages on the Web sites of 110 academic libraries in the Association of Research Libraries (ARL). Characteristics examined included the wording of page titles and links, organization schemes, timeliness, and additional means of communication available between patron and librarian. (Author/LRW)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A