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ERIC Number: EJ623494
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1061-9321
Reference Service: What Makes It Good? What Makes It Ethical?
Palmer, Suzy Szasz
Journal of Information Ethics, v8 n2 p46-58 Fall 1999
Reviews the history of library reference service as well as the ethical debates that have emerged. Topics include codes of ethics; neutrality, and being impartial and non-judgmental; treating patrons equally; plagiarism versus confidentiality; teaching patrons; training staff; and competence and professionalism. (LRW)
McFarland & Company, Inc., Publishers, Box 611, Jefferson, NC 28640. Tel: 800-253-2187 (Toll Free); Fax: 336-246-5018; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A