ERIC Number: EJ622925
Record Type: CIJE
Publication Date: 2001
Reference Count: 0
Information Technology and Organizational Change.
Carlson, Patricia A.
Journal of Technical Writing and Communication, v31 n1 p77-95 2001
Examines three sought-after Instructional Technology Outcomes (increased productivity, managed change, and enhanced human abilities) concluding that much of IT falls short through impoverished implementation planning and blind faith in technology to solve problems. Discusses four areas of opportunity. Argues that these factors may culminate in increased emphasis on communication and potentially revitalize the profession of technical communication. (SR)
Publication Type: Information Analyses; Journal Articles; Opinion Papers
Education Level: N/A
Authoring Institution: N/A
Note: Special Issue: Computer Documentation.