ERIC Number: EJ621800
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
Building the Endowment: Assessing and Developing Organizational Capacity.
Murphy, Sheila E.
Performance Improvement, v39 n9 p16-19 Oct 2000
Defines organizational capacity as the level of an organization's capability to deliver services and products that satisfy customer expectations and anticipate future marketplace opportunities. Considers the organization's past performance record; product and process capabilities; issues in capacity analysis; and tasks that are recommended for acquiring knowledge to analyze skills and capacity. (LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A