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ERIC Number: EJ621772
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0740-8188
The Meaning of Service: Ambiguities and Dilemmas for Public Library Service Providers.
Bouthillier, France
Library & Information Science Research, v22 n3 p243-72 2000
Describes an ethnographic study that was designed to understand the nature and the role of public library service based on experiences at the Quebec public library. Using theoretical frameworks, the study provides an analysis of the two basic systems of meaning that service providers bring to their interaction with users. (Contains 65 references.) (Author/LRW)
Publication Type: Journal Articles; Reports - Evaluative; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada