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ERIC Number: EJ621653
Record Type: CIJE
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1360-080X
Why Students Are Not (Just) Customers (and Other Reflections on Life after George).
Sharrock, Geoff
Journal of Higher Education Policy and Management, v22 n2 p149-64 Nov 2000
Uses the play "Life after George," involving a dispute between a professor and dean, as a springboard to explore management issues in universities. Discusses students as customers; quality and value in public institutions; funding dilemmas, particularly in the humanities; and university culture versus university management. Advocates moving beyond tribal antagonism between scholarly and managerial authority. (EV)
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A