ERIC Number: EJ620107
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
A Virtual Understanding: The Reference Interview and Question Negotiation in the Digital Age.
Straw, Joseph E.
Reference & User Services Quarterly, v39 n4 p376-79 Sum 2000
Examines the reference interview in the digital library environment. Compares and contrasts traditional face-to-face reference interviews with electronic interviews; and presents suggestions for effective electronic interviewing, including the importance of good written communication skills. (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A