ERIC Number: EJ620088
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
Designing Computer Software To Minimize the Need for Employee Training.
Winiecki, Donald J.
Performance Improvement, v39 n7 p28-35 Aug 2000
Discusses problems that arise when computer software users have to learn a new system while maintaining productivity. Highlights include active learning; a constructivist view; Vygotsky's zone of proximal development; and a model called Design for Learnability (DesiL) that focuses the performance technologist on an ethnomethodological study of individual performers' orientations. (LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A