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ERIC Number: EJ619190
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0969-6474
Establishing Mutual Dependence between TQM and the Learning Organization: A Multiple Case Study Analysis.
Terziovski, Mile; Howell, Andrea; Sohal, Amrik; Morrison, Michael
Learning Organization, v7 n1 p23-31 2000
Five Australian companies using total quality management (TQM) were evaluated to identify the relationship between learning organization characteristics and Baldrige quality award criteria. Companies' sustained commitment to learning was the most important practice underlying successful implementation of TQM. (Contains 37 references.) (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia