ERIC Number: EJ617727
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
The Effect of Process Training on Process and Outcomes in Virtual Groups.
Tullar, William L.; Kaiser, Paula R.
Journal of Business Communication, v37 n4 p408-27 Oct 2000
Examines the effects of process structuration by means of a training video on maintenance behavior and outcomes in 55 student virtual decision-making groups. Finds that trained groups had higher levels of social support, greater participation rates, and greater satisfaction with the group; wasted less time and energy; and made significantly more accurate judgments. (SR)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A