ERIC Number: EJ617332
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
Evaluating Teaching and Learning Using Service-Quality Factors.
Wright, Robert E.
Delta Pi Epsilon Journal, v42 n1 p28-37 Win 2000
Data from 103 business students indicated that styles of instructor interaction determined their overall evaluation of teachers. The substance of instruction was an important influence on the amount of reported learning, not on overall instructor ratings. (Contains 32 references.) (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A